If you’ve ever used OnStar during an emergency or any other time for that matter, you know how helpful the highly trained dispatchers can be. OnStar Emergency Advisor Bryan Anta was named 2014 Dispatcher of the Year by the International Academy of Emergency DispatchTM (IAEDTM).
“It is a great accomplishment for Bryan to win this award, considering the other 9-1-1 and emergency medical dispatchers nominated experience and expertise in dealing with a wide range of emergencies on a daily basis,” said Terry Inch, OnStar’s chief operating officer. “This is a testament to the rigorous emergency training our advisors go through and their ability to provide medical instructions before first responders arrive.”
“I still can’t believe it, I’m very honored,” Anta said. “I’ve always had a passion for helping people and I’ve always wanted to do that with my life. Working at OnStar gives me the opportunity to do that at the highest level.”
Though Anta expressed his disbelief at receiving the award, given the nature of some of his calls, it’s no surprise he was selected as Dispatcher of the Year.
During one call, Anta told NaToshya Reed, who was unable to speak due to a severe asthma attack, to “honk once for ‘yes’ and twice for ‘no’” to quickly discern the situation and calmly provide medical instructions until EMTs arrived.
That’s just one story of several where Anta’s quick thinking and expertise helped to save a life.
We at Wiesner of Huntsville are proud to have such dedicated dispatchers on our side. How have OnStar’s capable employees been there for you and your family?